Cookies Policy

Cookies are small text files that are stored on a device when users visit certain websites. Cookies are accessed by the server and allow a website to recognise users and understand how they navigate through different websites.

In line with the same principle and for the same purpose, other tracking technologies could also be used, such as html5 local storage. For the remainder of this policy, the term “cookie” shall cover any local tracking technology.

In practice, the website you visit sends information to the browser, which then creates a text file. Every time the user returns to the same website, the browser recovers and sends this file to the website server.

What types of cookies do we use?

Below are the different types of cookies, with different purposes and uses:

Seethe list of the cookies we may be using.

How long does Worldline store the cookies?

With regard to the retention period, please refer to Annex A, where we give the retention period per cookie type in detail. You can choose to delete all cookies at any time, through your browser settings.

Note that these settings apply only to the pages that were created by and belong to Worldline. When we incorporate links to external websites and you click on those links, you leave our website and, therefore, our own website settings and policy no longer apply. You must consider the new cookie policy and settings of that specific website.

How can I change my cookie settings?

If you do not agree with the use of such cookies, or if you want to change and save your preferences, you can click on the “Cookie Settings” pop-up at the bottom left corner or disable cookies in your browser, to block them or limit their use. Your browser can give you information and control in relation to cookies. You can set up your browser to alert you when you are using a cookie, so you can accept or reject it. You can also set up your browser to reject all cookies or accept only those cookies that are sent back to the origin servers. You can even deactivate cookies in your browser without impacting your ability to use the Worldline website(s). To make sure you know how to change your settings, below is a list of links you may find useful to properly set up some of the browsers you may be using.

To find information about other browsers, visit the website of your browser provider. To prevent your data from being used by Google Analytics, go to: http://tools.google.com/dlpage/gaoptout.

You can find additional information about cookies atwww.allaboutcookies.org andwww.youronlinechoices.com.

Contact us

If you have any questions about this policy or our use of cookies, please call on (+30) 2111069711 or email us at dpo@cardlink.gr.

Learn more about how we process your personal data by reviewing ourPrivacy Policy.

This Cookie Policy was last updated on 1 July 2022 (1/7/22).

Annex A

List of cookies

Cookies are small data files (text files) that websites place on your device as you are browsing. They are stored by your web browser and serve to store information about you, such as your language preference or login information. These cookies are regulated by us and are called “first-party cookies”. We also use third-party cookies, which are cookies that are set by a website other than the one you are currently on, for advertising and marketing purposes. Specifically, we use cookies and other tracking technologies for the following purposes:

Targeting cookies

These cookies are set up through our website by our advertising partners. They may be used by these companies to build up a profile of your interests and show you relevant ads on other websites. They function by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted ads on other websites.

Cookie subcategory Description Cookies Cookies used Life span
go.worldline.com Cookie name related to services from the Pardot marketing automation and lead generation tool. pardot First-party A few seconds
shop.be.worldline.com Google Analytics visitor_id##### , _fbp , _gat_gtag_xxxxxxxxxxxxxxxxxxxxxxxxxxx First-party 3,649 days, a few seconds, a few seconds
mypaymentsolution.be.worldline.com This is a cookie pattern (visitor_id) that appends a unique identifier for a website visitor, used for tracking purposes. The cookies in this domain have a life span of 10 years. visitor_id First-party 3,649 days
support.be.worldline.com NA pt_ First-party 3,649 days
adsymptotic.com This domain appears to be owned to Drawbridge Inc., which provides a platform enabling advertisers to track users across multiple devices. U Third 87 days
www.gstatic.com This domain is owned by Google. OTZ Third 29 days
adnxs.com This domain is owned by AppNexus Inc. The company provides a series of online advertising and services technologies. anj, uuid2 Third 89 days, 89 days
business.ingenico.com Cookie name related to services from the Pardot marketing automation and lead generation tool. pardot Third A few seconds
www.youtube.com YouTube is a video-hosting and video-sharing platform owned by Google. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. LAST_RESULT_ENTRY_KEY, PREF, TESTCOOKIESENABLED Third 11,941 days, a few seconds, a few seconds
youtube.com YouTube is a video-hosting and video-sharing platform owned by Google. YouTube collects user data through videos embedded in websites. This data is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. __Secure-YEC, CONSENT, GPS, PREF, remote_sid, YSC Third 394 days, 6,070 days, A few seconds, 729 days, 12,556 days, Session
consent.youtube.com OTZ Third 29 days
ads.linkedin.com This domain is owned by LinkedIn, the business networking platform. This subdomain is linked to LinkedIn’s marketing services, which allow website owners to obtain information on the types of users on their website, based on LinkedIn profile data, in order to improve targeting. lang Third Session
info.equensworldline.com Cookie name related to services from the Pardot marketing automation and lead generation tool. pardot Third A few seconds
google.com This domain is owned by Google Inc. Even though Google is primarily known as a search engine, the company provides a wide range of products and services. Its main source of revenue, however, is advertising. Google tracks users extensively both through its own products and websites, and through numerous technologies embedded into many millions of websites around the world. It uses the data collected from most of these services to profile the interests of web users and sell advertising space to organisations based on such interest profiles. It also uses them to align ads to the content on the pages where its customers’ ads appear. NID Third 182 days
facebook.com It contains a unique browser and user ID, used for targeted advertising. fr Third 89 days
twitter.com This domain is owned by Twitter. The main business activity are social networking services. Where Twitter functions as a third-party host, it collects data through a series of plug-ins and integrations, mainly used for tracking and targeting. _ga, _gid, _twitter_sess, ct0, fm, guest_id, guest_id_ads, guest_id_marketing, personalization_id Third 729 days, a few seconds, session, a few seconds, a few seconds, 729 days, 729 days, 729 days, 729 days
pi.pardot.com This is a cookie pattern that appends a unique identifier for a website visitor and is used for tracking purposes. The cookies in this domain have a life span of 10 years. lpv130471, lpv806193, pardot, visitor_id, visitor_id##### Third A few seconds, A few seconds, A few seconds, 3,649 days, 3,649 days
ads.stickyadstv.com This domain is owned by StickyAdsTV, a French company providing online video advertising services. uid-bp-xxx Third 59 days
youtube-nocookie.com This cookie collects information about the way the final user uses the website and any ads they may have seen before visiting this website. CONSENT Third 729 days
pardot.com This is a cookie pattern that appends a unique identifier for a website visitor and is used for tracking purposes. The cookies in this domain have a life span of 10 years. visitor_id, visitor_id##### Third 3,649 days, 3,649 days
linkedin.com This domain is owned by LinkedIn, the business networking platform. It usually acts as a third-party host, where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a tracking

/targeting domain.

 AnalyticsSyncHistory, bcookie, lang, li_gc, li_sugr, lidc, rtc, UserMatchHistory Third 29 days, 730 days, session, 727 days, 87 days, A few seconds, A few seconds, 29 days
www.facebook.com This domain belongs to Facebook, the largest social media and social networking service in the world. As a third party host provider, it mainly collects data on the interests of users via widgets such as the “Like” button found on many websites. The data is used to serve targeted advertising to its users when logged into its services. As of 2014, it also started serving up behaviourally targeted advertising on other websites, similar to most dedicated online marketing companies. Third Session
doubleclick.net This domain is owned by Doubleclick (Google). The main business activity is Doubleclick is Googles real time bidding advertising exchange. DE, test_cookie Third 389 days, a few seconds
www.linkedin.com This domain is owned by LinkedIn, the business networking platform. It usually acts as a third-party host, where website owners have placed one of its content sharing buttons in their pages, although its content and services can also be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a tracking

/targeting domain.

 bscookie, fcookie, fid, G_ENABLED_IDPS, JSESSIONID, li_alerts, trkCode, trkInfo Third 730 days, 6 days, 6 days, 729 days, session, 364 days, a few seconds, a few seconds

 

Functional cookies

These cookies enable the website to provide enhanced functionality and personalisation, such as video and live chat. They may be set by us or third party providers, the services of whom we have added to our pages. If you do not allow these cookies, some or all of the functions may not work correctly.

Cookies subcategory Description Cookies Cookies used Life span
worldline.com The Live chat widget sets the cookies to store the Chat ID used to identify a device across visits. __zlcmid First-party 364 days
www.worldline.com ___utmv ___utmvxxxxxxxxxxxxxx First-party A few seconds
careers.worldline.com SearchVisitorId, SearchSessionId,PersonalizationCookie, viewedJobs First-party 364 days, Session, 29 days, 29 days
static.zdassets.com This domain is owned by Zendesk. It ensures that all Zendesk features and functionality are added to the website correctly. __zlcid Third A few seconds
tbcdn.talentbrew.com DefaultAsserted, PersonalizationCookie, SearchSessionId Third Session, 29 days, Session
youtube.com This cookie is used as a unique identifier to track video viewing. VISITOR_INFO1_LIVE Third 180 days

 

Strictly necessary cookies

These cookies are required for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling out forms. You can set up your browser to block or alert you about these cookies, but in that case certain parts of this website may not work.

Cookies subcategory Cookies Cookies used Life span
jobs.worldline.com JSESSIONID First-party Session
selfcare.services.worldline.com atlassian.xsrf.token First-party Session
in.worldline.com ci_session First-party A few seconds
support.worldline.com OptanonConsent First-party 364 days
internationalpartners.extranet.worldline.com __RequestVerificationToken First-party Session
worldline.com incap_ses_* , visid_incap_XXXXXX First-party Session, 364 days
financial-services.developer.worldline.com OptanonAlertBoxClosed First-party 364 days
services.worldline.com TS01xxxxxxxx , session_id First-party Session, 89 days
shop.be.worldline.com __cfruid , __cf_bm First-party Session, a few seconds
cdn.cookielaw.org OptanonAlertBoxClosed, OptanonConsent Third 364 days, 364 days

 

Performance cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our website. They help us to know which pages are the most and least popular, and see how visitors navigate through the website. All information collected by these cookies is aggregate and, therefore, anonymous. If you do not allow these cookies, we will not know when you have visited our website.

Cookies subcategory Description Cookies Cookies used Life span
adobe.com Used by Adobe Target to check if cookies are enabled/supported on the browser. s_nr30, s_vnc365, AMCVS_###@Adobe.Org, AMCV_###@AdobeOrg, s_cc, demdex, mbox, s_ivc, at_check First-party 30 days, 1 year, Session, 2 years, Session, 180 days, 2 years, Session, Session
shop.be.worldline.com Google conversion tracking cookie _gat_UA-, _gclxxxx First-party A few seconds, a few seconds
financial-services.developer.worldline.com This cookie name is related to Google Universal Analytics. It appears to be a new cookie and there is no information provided by Google since spring 2017. It appears to be saving and updating an ID for any page that you visit. _ga, _gid First-party 729 days, a few seconds
worldline.com This cookie identifies a new user’s first session on the website, indicating whether or not Hotjar’s seeing this user for the first time. _hjSession_xxxxxx, _gat_UA-nnnnnnn-nn, _hjSessionUser_xxxxxx, zte2095, _hjAbsoluteSessionInProgress, _hjTLDTest, _hjFirstSeen First-party A few seconds, a few seconds, 364 days, session, a few seconds, session, a few seconds
fairs.worldline.com This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your website’s daily session limit. _hjIncludedInSessionSample First-party A few seconds
investors.worldline.com This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your website’s page view limit. _hjIncludedInPageviewSample First-party A few seconds
script.hotjar.com Used when Hotjar rejects the session from connecting to our WebSocket due to server overload. It is only applied in extremely rare situations to prevent severe performance issues. hjIncludedInPageviewSample, _hjIncludedInSessionSample Third A few seconds, A few seconds

 

Social Media Cookies

These cookies are set by a number of social media services that we have added to our website, to enable you to share our content with your friends and networks. They are able to track your browser across other websites and build up a profile of your interests. This may affect the content and messages that appears on other websites you visit. If you do not allow these cookies, you may not be able to use or see these sharing tools.

Cookies subcategory Description Cookies Cookies used Life span
connect.facebook.net This domain belongs to Facebook, the largest social media and social networking service in the world. fbsr_124024574287414 Third 364 days